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When choosing billing software, it’s important to pay attention to such details as customisation, security, reporting, automation, and integration.

Commission Management is an important part of any business but managing it manually is a time consuming, complex and lengthy process that companies have to manage each and every month. Many resellers that we speak to are managing commissions using spreadsheets and although it can be flexible it doesn’t mean it’s the right solution to use.
Stats indicate that 88% of spreadsheets contain errors. They are generally managed by excel experts who use calculations and v-lookups but as businesses grow this isn’t sustainable. Without strong commission management you aren’t competitive, so a tool is needed that is scalable, automated, and easy to use.

Symbiant Technologies Ltd celebrates its 21st birthday in billing this month and speaks to Comms Dealer about how their SymBill billing solution has helped IT & Telecoms resellers with their unique billing requirements over the years.