What do we offer
We can help with a range of products
Our telecoms product were initially designed to meet the needs of telecoms resellers, but have evolved in line with changing telecom landscape to meet the needs of VOIP and data services providers.
We provide our billing platform to clients of varying sizes and complexity, offering both out-of-the-box and bespoke solutions.
SymPortal provides you with a branded white-label customer portal to increase information available to your customers and reduce the number of inbound support calls.
Integration with back-office systems
Via integration with client back-office systems we can help streamline processes. We have also introduced capabilities to help our clients to manage recurring activities, such as call data imports, thereby enabling them to keep their focus on building their customer relationships.
At the heart of our systems remains SymBill, which is a trusted platform to issue accurate and timely invoices to end users in line with their agreed tariff.
Most of our clients choose to combine SymBill with our online customer portal, SymPortal, for end user customers to view and manage their billing account.