Why Choose Symbiant?

Symbiant’s core activity has been to provide cost-effective bespoke billing software solutions to telecoms and ICT resellers for almost 20 years. We have built our business on nurturing long-term relationships with our clients, by responding promptly and flexibly to meet client needs in ever changing markets. Some of our clients have been with us for more than 10 years, with many new clients joining us on the back of recommendations from existing clients.

Although billing is at the heart of what we do, our solutions offer clients much more than merely billing solutions. Integration with provisioning and sales systems, linked to easy to use CRM capability,  help our clients to provide quality service to their customers with less risk of error. We provide guidance and advice to clients to help them improve margins, allied to effective Revenue Assurance and Fraud Prevention controls, and Key Performance Indicator reporting, to help maximise profitability.

We can also offer sales and billing capabilities in other markets and can also help companies with B2B databases to develop a worthwhile and recurring income line from our Energy Contract Management service.

Call us on 01227 455002 to find out more.

Billing and related Services for Telecom Resellers

Keeping resellers ahead of the market for nearly 20 years. Comprehensive systems with full capabilities, including Cloud-based solutions and Bureau Billing options – you decide which works best for you.

Energy Contract Management Service

Available for any business type looking to grow income from an existing B2B customer database, our Energy Contract Service provides the opportunity to build on your trusted customer relationships to generate a worthwhile and recurring additional income line.

Services for Energy Suppliers

Proven systems that have supported the Customer Acquisition Programmes of other suppliers since 2010. Our flexible Gas and Electricity billing solution provides the industry with a genuine alternative to the historic billing solutions in place.

Bespoke Software Development

Getting the right solution first time, every time. Our team have experience totalling over 50 years, utilising that knowledge during the development of your solution.

We believe in listening to our clients, giving our software the personal touch, delivering what you want, not what an IT person thinks you need.

Multi-Industry Sales Management Tools

We can help businesses by providing systems and sales portals to effectively manage customer orders, ensuring pricing is correct and giving you clear visibility on the status of each contract, including those important live rates, with commissions management to ensure your sales partners are paid the right amount, on time, every time.

Use our systems to help you manage your contract renewal process to ensure timely action and maximise customer renewal rates.

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Enterprise businesses choose to work with us.

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